RankEngineRankEngine Help

Plans and Billing

RankEngine has 4 plan tiers. All plan changes happen in-app — no support ticket required.

Tiers

Plan Price Best for
Free $0 Stores < 50 products who want a baseline SEO score.
Starter $9.99/mo Single-store merchants who run scans daily.
Growth $24.99/mo Stores investing in content campaigns + cluster planning.
Pro $79.99/mo Stores >5,000 products needing 6-hour scans + bulk SEO.

All paid plans include a 7-day free trial. Cancel before day 7 to avoid charges.

Upgrading

  1. Billing tab → click any paid plan card.
  2. Consent modal opens — review the price + features. Click Confirm.
  3. Shopify's billing page asks for charge approval.
  4. Approve → return to RankEngine → toast "Plan changed to {plan}". The plan card updates in seconds.

Downgrading to a lower paid tier

Same flow as upgrading. Pick the lower tier; consent modal; Shopify approval; return.

Downgrading to Free (canceling)

Phase 191 added in-app cancellation:

  1. Billing tab → click "Free" plan card.
  2. NO consent modal — Free is no-charge, no consent needed.
  3. RankEngine calls Shopify's appSubscriptionCancel mutation on your active subscription.
  4. Toast: "Switched to Free plan". Plan card updates immediately.
  5. Verify in Shopify admin → Settings → Billing → Apps. Your RankEngine subscription shows "Cancelled".

You retain access to Free-tier features (5 keywords, weekly scans, basic SEO checker) immediately. No 30-day countdown — Shopify ends the subscription on the spot.

What if I change my mind?

Re-upgrade anytime. Your wallet balance is preserved across plan changes. Your scan history is preserved. The only thing that changes is the active plan tier.

Trial expiration

Day 7 of the trial:

  • If you've upgraded to a paid plan: Shopify processes the first monthly charge. RankEngine's plan stays active.
  • If you haven't upgraded: RankEngine drops to Free automatically. You see a banner explaining the demotion. Wallet + scan history preserved.

Refunds

Shopify Billing doesn't natively support partial-period refunds for app subscriptions. If you upgraded and want to cancel mid-cycle:

  • Cancel via the in-app Free downgrade → you keep access until the end of the current billing period.
  • For exceptional cases (accidental upgrade, billing error), email RankEngine support within 7 days. We process refunds via Shopify's developer support channel.

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